Server Specs: Openfire 3.10.2; host Windows Server 2012 (standard)
Client: Spark 2.71
Windows AD (2008)
I have an Openfire host that has users from across the default domain and a trusted subdomain. My BaseDN is this: DC=mycompany,DC=com (ie: mycompany.com). But *most* of my users originate in our subdomain: DC=busgrp, DC=mycompany, DC=com (ie: busgrp.mycompany.com). In spark, the DisplayName for my users with accounts in my basedn shows up correctly. But users with accounts in the subdoman, the displayname does not show at all in Spark, only their domain account name (username). We were previously on Openfire 3.91/Spark 2.63 and displayname worked correctly for all users. What can I do to get the displayname to work for all users on Openfire 3.10.2/Spark2.71? Any input is appreciated. Thanks.
Notes:
John Smith; username=johnsmith001 on main domain
Jane Smith; username=janesmith001 on subdomain
From spark, users would see in their rosters:
John Smith
Janesmith001 <--- the problem, should show "Jane Smith" instead.
-g