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Random login errors

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I will have users call me and tell me they cannot login once they log out.  They are able to create a message and it looks as though it has been sent, but the message never goes through.   I have to go in and stop the services and restart them in order for this to work.    It happens at least twice a week.    Below is the error file:

 

atabase setup or configuration error: Please verify your database settings and check the logs/error.log file for detailed error messages.

java.lang.IllegalArgumentException: java.sql.SQLException: ConnectionManager.getConnection() failed to obtain a connection after 11 retries. The exception from the last attempt is as follows: java.sql.SQLException: The databaseE sirror starting the server. Please check the log files for more information.

already in use by another process: org.hsqldb.persist.NIOLockFile@c69e02e3[file =C:\Program Files (x86)\Openfire\embedded-db\openfire.lck, exists=true, locked=false, valid=false, fl =null]: java.lang.Exception:  java.io.IOException: The process cannot access the file because another process has locked a portion of the file : C:\Program Files (x86)\Openfire\embedded-db\openfire.lck

    at org.jivesoftware.openfire.XMPPServer.verifyDataSource(XMPPServer.java:759)

    at org.jivesoftware.openfire.XMPPServer.start(XMPPServer.java:472)

    at org.jivesoftware.openfire.XMPPServer.<init>(XMPPServer.java:197)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

    at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

    at java.lang.reflect.Constructor.newInstance(Unknown Source)

    at java.lang.Class.newInstance(Unknown Source)

    at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:113)

    at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:58)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

    at java.lang.reflect.Method.invoke(Unknown Source)

    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

    at com.exe4j.runtime.WinLauncher.main(Unknown Source)

    at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

Caused by: java.sql.SQLException: ConnectionManager.getConnection() failed to obtain a connection after 11 retries. The exception from the last attempt is as follows: java.sql.SQLException: The database is already in use by another process: org.hsqldb.persist.NIOLockFile@c69e02e3[file =C:\Program Files (x86)\Openfire\embedded-db\openfire.lck, exists=true, locked=false, valid=false, fl =null]: java.lang.Exception:  java.io.IOException: The process cannot access the file because another process has locked a portion of the file : C:\Program Files (x86)\Openfire\embedded-db\openfire.lck

    at org.jivesoftware.database.DbConnectionManager.getConnection(DbConnectionManager .java:151)

    at org.jivesoftware.openfire.XMPPServer.verifyDataSource(XMPPServer.java:749)

    ... 16 more

Server halted

 

Can someone tell me what I need to do to fix this.   This system was set up prior to me taking this job so I am unfamiliar with OpenFire/Spark.

 

Thanks in advance for your help.


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