Help!
OpenFire v.3.6 worked at CentOs v.6.4 . Today with one subscriber there was the following problem: the status at all subscribers in its contact list was offline though subscribers were in a network. On the server the same subscribers were online. At other users as, these subscribers were displayed as online. Reboot of the server didn't help!
I already also updated OpenFire to v. 3.9.3 I removed this account and I created anew (with the same name), but changed nothing. I tried by means of clients of Spark 2.6.3 and Bria v.3.
However, if I create a new account on the server, with it all all right! Contacts in its list have the normal status.
Help how to correct a situation?